FAQ’s / Returns / Terms and Agreement and More

What magazines will the GTUL fit?
Four versions of GTUL are available to fit specific  Glock magazines.  If you have a Glock we have a GTUL that fits.  All our products are made in America.
How often should I clean my magazines?
It is suggested you clean your magazines each time the hit the ground and before each match.  Dirt, grit, dust grass can all lead to a failure to feed.
How often should you change magazine springs?
Many competitive shooters change the springs each year, others recommend they be changed each time a magazine is loaded, unloaded 100 times.  I prefer to change mine at the beginning of each competitive season, and GTUL can make that task easy to accomplish.
What is your Return Policy?
A GTUL wants you to be pleased with your purchase, if you have  problem please call us at 757-647-0805 or email Greg@mygtul.com to obtain a Return Authorization Number.  Return with in 30 days for a refund, less shipping and handling.  Only returns in new and unused condition will be accepted.  Include a copy of the invoice, describe the reason for the return and mark the outside of the box with the Return Authorization Number. 
Is your web site secure?
Yes, our website uses the Secure Socket Layer (SSL) protocol to securely transmit your information on the internet.  SSL creates a secure channel of communication between your computer and our web site’s server.  SSL encrypts your data before sending it.  You can verify our website is secure during check out by noting the https://  before the web address on our shopping page cart.  We do not retain Credit Card information.  Your email address may be used for offers and promotions from GTUL and will not be sold to a third party.
How are your products shipped?
Our products are shipped US Mail, and if you include an email address shipping confirmation will be sent thru Stamps.com.  Our packages typically arrive anywhere in the U.S in 3-5 working days.
What are your Terms and Conditions?
Users can create an account and user name.  GTUL LLC is located in Cape Carteret, NC.  Content and Trademarks are the exclusive property of GTUL LLC.  Product prices are subject to change without notice and GTUL reserves the right to refuse or cancel orders, and terminate access to those who fail to act in good faith.  Changes in the Terms and Conditions will be provided with a thirty day notice.